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Project Overview

INCITS/ISO/IEC 19086-2:2018[2021]: Cloud computing Service level agreement (SLA) framework Part 2: Metric model

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Project Type:
Adoption of International Standard (ANSI)
Project Contact:
INCITS Secretariat
Project State:
Published-Adoption
Updated:
2021-05-28

Start: 2020-05-11 Completed: 2021-02-09

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Project Details

Title of Standard:

Cloud computing Service level agreement (SLA) framework Part 2: Metric model

Includes ISO or IEC standard Text?:

Yes

Scope Summary:

Establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document establishes a common terminology and approach for specifying metrics. Is for the benefit of and use for both cloud service providers (CSPs) and cloud service customers (CSCs). This document is intended to complement ISO/IEC 19086-1, ISO/IEC 19086-3 and ISO/IEC 19086-4.This document does not mandate the use of a specific set of metrics for cloud SLAs.

Single Copy Price:

$100.00

Purchase from:

ANSI

Send Comments To:

comments@standards.incits.org

Patent Declarations Received:

No