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2024M - INCITS/ISO/IEC 19086-1:2016[R202x]: Information technology - Cloud computing - Service level agreement (SLA) framework - Part 1: Overview and concepts

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Project Type:
Adoption of International Standard (ANSI)
Project Contact:
INCITS Secretariat
Project State:
In-process
Updated:
2024-03-14

Start: 2023-12-18

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Project Details

Standard Designation:

INCITS/ISO/IEC 19086-1:2016[R202x]

Title of Standard:

Information technology - Cloud computing - Service level agreement (SLA) framework - Part 1: Overview and concepts

Includes ISO or IEC standard Text?:

Yes

Scope Summary:

Seeks to establish a set of common cloud SLA building blocks (concepts, terms, definitions, contexts) that can be used to create cloud Service Level Agreements (SLAs). This document specifies a) an overview of cloud SLAs, b) identification of the relationship between the cloud service agreement and the cloud SLA, c) concepts that can be used to build cloud SLAs, and d) terms commonly used in cloud SLAs.

Single Copy Price:

$110.00

Purchase from:

ANSI

Send Comments To:

comments@standards.incits.org

Patent Declarations Received:

No

Patent Policy Information:

INCITS subscribes to the ANSI Patent Policy when developing American National Standards. INCITS encourages disclosure, where possible, of the existence of pending U.S. patent applications relating to the standard under development, and of any relevant unexpired foreign patents. If such notice is received, INCITS seeks a statement that the patent holder will comply with the ANSI Patent Policy. To download the patent declaration form and for additional information, see https://www.incits.org/standards-information/legal-info.

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