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Project Overview

INCITS/ISO/IEC 30105-4:2022[2023]: Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 4: Key concepts

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Project Type:
Adoption of International Standard (ANSI)
Project Contact:
INCITS Secretariat
Project State:
Published-Adoption
Updated:
2023-11-30

Start: 2022-12-07 Completed: 2023-05-19

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Project Details

Title of Standard:

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 4: Key concepts

Includes ISO or IEC standard Text?:

Yes

Scope Summary:

Specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services.

Single Copy Price:

$78.50

Purchase from:

ANSI

Send Comments To:

comments@standards.incits.org

Patent Declarations Received:

No

Patent Policy Information:

INCITS subscribes to the ANSI Patent Policy when developing American National Standards. INCITS encourages disclosure, where possible, of the existence of pending U.S. patent applications relating to the standard under development, and of any relevant unexpired foreign patents. If such notice is received, INCITS seeks a statement that the patent holder will comply with the ANSI Patent Policy. To download the patent declaration form and for additional information, see https://www.incits.org/standards-information/legal-info.

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How to Participate.